You can face slow internet services at any point in time. The service can become spotty or simply shut down at any point in time. Satellite internet can face the same issues. HughesNet customers can either contact their customer services department or try to troubleshoot the service on their own. Some at-home fixtures can help you out. This can save you some time instead of just waiting for assistance.
In case you are unable to fix the issues by yourself, you can click here at https://www.localcabledeals.com/hughesnet/customer-service to connect with the customer support department. Similarly, you can call the HughesNet customer care center at 1-866-347-3292, 24/7 for assistance regarding any queries or troubles relating to their service.
HughesNet provides reliable and fast-speed internet to thousands of households and business owners. Most of them are rural area residents with only the choice of satellite broadband services. No matter how good an ISP is, technological mishaps can happen anywhere. Here are a few problems that you might come across and ways to fix them. You can try these at home but if you are unsure then do not worry. Contact HughesNet customer services online or by dialing the above-mentioned number.
Internet connection won’t work
If this is your complaint that after you log in to your device, you see that you cannot access a website, then here are a few things that you can do to get out of this.
- You should check your system, especially the Modem. It may have been disconnected or there may be no power running the device. Check the power source to ensure the power supply. The Modem should be turned on with all the system lights stable.
- You can check your LAN settings. If you have an additional router then it should be in a working condition that is, transmitting signals to all the available devices.
- If these don’t solve the issue then you can reboot your Modem. There is a reset button available on the equipment and if not, unplugging its power source can help in the same way. Wait for a minute or two and then re-plug or reboot your device.
- If these don’t resolve the issue and you are still facing the no network problem then it’s time to connect with the customer services.
Internet connection is too slow
If your connection is working as well as all the equipment but when you log on to a website then you find out that everything is a little too slow then you can try the following steps.
- If you have a large family or have a household with simultaneously connected multiple devices then your connection speed may start to suffer. This can happen especially when each one of those devices is actively working at the same time. Try logging off a few devices and try a single one to see if the problem persists.
- This can also happen if you have used up all your data. Every HughesNet internet plan comes with its data limit. If you exceed that limit then the company will considerably reduce your speeds. Check your data plan details.
- Harsh weather conditions can distort the signals the HughesNet satellite sends from outer space. Either this can shut down the connection completely or it can kill your download speed. Let the sky clear up a bit and try the connection again.
- Your satellite dish antenna may get choked due to dirt or any other sort of debris. This can slow down the speed of your connection. Try to clear the dish up and then reconnect to the internet. Another thing to remember is that the satellite should always face the southern sky. Adjust the angle if you find that the equipment is not aligned properly.
If none of these work and you find that your internet connection is still slow then try to analyze if you’re using the internet during the congested time or peak hours. That also causes the internet to slow down. Call the contact center for more support regarding this issue if all else fails.
We’ve listed a few useful tips for you to look into. These points are rather the shortcuts for you to remember the number of options that you can exercise in case of internet trouble.
- Try the internet on some other device. The problem may not be with your connection. The problem can be because of a faulty device on which you normally use the internet.
- Reboot your provided equipment like the modem or router.
- Use the reset button, enter the username and password again, and check if the connection has started to work.
- Disconnect all the cords or wires that are joining your dish to your in-home modem. Then reconnect everything.
- Look for any damages that might be there. There can be relevant to both or either the satellite or the modem.
- Your location might be facing an outage. Check around the neighborhood to make sure that there is no general network outage.
- Use a fewer number of devices when facing any connectivity or speed issues.
- You might have exceeded your listed data limits.
- Try watching videos in SSD quality.
We do hope that these tips and troubleshooting advice will help you the next time you raise any questions about the workings of your HughesNet internet service. In case of other general queries or inquiries, simply log on to their HughesNet website. You can answer through live chat and emails as well as specific numbers for relevant departments.